WP Ultimo Version 1, Increase Page Loads and cURL timeouts for versions.nextpress.co

system · September 21, 2023, 6:14pm

Originally published at: WP Ultimo Version 1, Increase Page Loads and cURL timeouts for versions.nextpress.co - Managing WP

Introduction I have a customer running WP Ultimo Version 1, specifically the latest version of their 1.x.x branch which is 1.10.18 and they were getting 30-second page loads no matter the page. The server load was high, but it didn’t make sense that the page loads were so high. I did upgrade their instance just…

wpcoach · April 28, 2025, 6:05am

Hello Jordan,
I updated to WordPress 6.7 a few days ago and then I had the same problem as your customer. The loading times were sometimes up to 60 seconds. I uploaded your ultimo-api-fix file to the wu folder, and the loading time issue disappeared. Now, however, another problem has arisen. In the dashboard, I opened the wpultimo subscription overview and clicked on an individual subscription to view the details. This resulted in an error message “There was a critical error on your website.” and nothing is displayed. I’ve attached a screenshot. How can this problem be resolved so that the subscription details are displayed again? Thank you for your help.
Best regards
Werner

jtrask · April 29, 2025, 4:14pm

Werner. Thanks for posting. Let me test and see if I can replicate it!

jtrask · April 29, 2025, 4:16pm

So the instance I fixed this on isn’t having the same issue. Are you able to paste the error log?

wpcoach · April 29, 2025, 6:51pm

Hi Jordan, thanks for the reply. Where can I find the error log?

jtrask · April 29, 2025, 6:52pm

What hosting platform are you using?

wpcoach · April 29, 2025, 6:54pm

Hosting: wpmudev

I am very grateful that you want to help me.

wpcoach · April 29, 2025, 7:04pm

[29-Apr-2025 19:02:52 UTC] PHP Fatal error: Uncaught ArgumentCountError: 3 arguments are required, 2 given in /var/web/site/public_html/wp-content/plugins/wp-ultimo/views/widgets/subscriptions/edit/actions.php:15

PHP Stacktrace:

- undefined
- undefined
- undefined
- undefined
- undefined
- undefined
- undefined
- undefined
- undefined
- undefined
- undefined
- undefined
- undefined
- undefined
/var/web/site/public_html/wp-content/plugins/wp-ultimo/views/widgets/subscriptions/edit/actions.php(15): printf(‘(ID: %s) (ID: %…’, ‘613’)
/var/web/site/public_html/wp-content/plugins/wp-ultimo/inc/class-paradox-custom.php(50): include(‘/var/web/site/p…’)
/var/web/site/public_html/wp-content/plugins/wp-ultimo/inc/class-wu-pages-edit-subscription.php(214): Paradox_Custom->render(‘widgets/subscri…’, Array)
/var/web/site/public_html/wp-admin/includes/template.php(1456): WU_Page_Edit_Subscription->output_widget_actions(Object(WU_Subscription), Array)
/var/web/site/public_html/wp-content/plugins/wp-ultimo/views/base/edit.php(97): do_meta_boxes(Object(WP_Screen), ‘side’, Object(WU_Subscription))
/var/web/site/public_html/wp-content/plugins/wp-ultimo/inc/class-paradox-custom.php(50): include(‘/var/web/site/p…’)
/var/web/site/public_html/wp-content/plugins/wp-ultimo/inc/class-wu-pages-edit.php(204): Paradox_Custom->render(‘base/edit’, Array)
/var/web/site/public_html/wp-content/plugins/wp-ultimo/inc/class-wu-pages.php(266): WU_Page_Edit->output()
/var/web/site/public_html/wp-includes/class-wp-hook.php(324): WU_Page->display(‘’)
/var/web/site/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(‘’, Array)
/var/web/site/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
/var/web/site/public_html/wp-admin/admin.php(259): do_action(‘abonnements_pag…’)
/var/web/site/public_html/wp-admin/network/admin.php(13): require_once(‘/var/web/site/p…’)
{main} thrown in /var/web/site/public_html/wp-content/plugins/wp-ultimo/views/widgets/subscriptions/edit/actions.php on line 15

wpcoach · April 29, 2025, 7:06pm

Is it the right one? It’s from my wpmudev account.

jtrask · April 29, 2025, 7:23pm

That’s the right one. What happens if you remove the code I provided? Also, did you see I updated the article with new code?

wpcoach · April 29, 2025, 7:30pm

I just uploaded the code (file) yesterday. When I remove the code, the subscription details are displayed again, but the page is just as slow as before. I have another message in the logs. I wonder if that’s related?

[29-Apr-2025 19:02:36 UTC] PHP Warning: Trying to access array offset on value of type bool in /var/web/site/public_html/wp-content/plugins/wp-ultimo/inc/class-wu-jumper.php on line 388

jtrask · April 29, 2025, 7:38pm

So warnings although not good, and sometimes cause issues, don’t always mean an error.

To confirm you’re using Option #2?

wpcoach · April 29, 2025, 7:39pm

Yes, I only used option 2.

jtrask · April 29, 2025, 10:13pm

That’s strange, it’s possible that there is something else that I’m breaking

wpcoach · April 30, 2025, 5:09am

How can the problem be solved?

jtrask · April 30, 2025, 10:52am

At this point I would have to take a look at your setup. You can always book a free support friday session at Free Support Fridays - Managing WP

The site I’m working on is WP Ultimo Version 1.10.14 I see you’re on 1.10.18. I don’t have a copy of this verison, are you able to share it so I can test?

wpcoach · April 30, 2025, 11:40am

I’m looking for the zip file. Should I post it here in the forum?

jtrask · April 30, 2025, 2:17pm

You can use this to share the link https://plik.ovh/

wpcoach · April 30, 2025, 3:10pm

When clicking on the green upload button, the error message appeared (screenshot)

jtrask · April 30, 2025, 5:54pm

I’ve sent you a link via private message where you can upload the file.